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Ever get bad service at a restaraunt?

10/1/2011

7 Comments

 
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I've listened to and read many opinions lately; they've included clips of seminars, op-ed pieces, blog posts, and personal conversations. No, none of them concerned politics; however,come to to think about it, there was a bit of politicking occurring, but not in the usual sense.

Let me make this perfectly clear (insert smile here).

In serving you, my customer, a dis-service happens when I dis a service that may prove valuable to you. We are not all built alike, even though we may be like-minded.

It astonishes me when hearing someone selling a service or product, especially a course or seminar (no matter the modality its delivered in), that puts down an international establishment known for that same service, yet would be a helpful extension of the seller's offering.

For example, and this is just that, a member of the National Speaker's Association explains at a membership recruitment event that Toastmaster's International is a group where only memorized or rehearsed speeches are given; and you don't want that because you want to speak from your heart.

Another example might be where a psychologist says, "You don't need a psychiatrist because they can't help solve your problems like I can; besides, they might throw some voo-doo-woo-woo at you."

While not a psychologist or psychiatrist, I am an expert at helping the unemployed (or soon-to-be), the 40-to-50-something-aged (particularly women), move through their transition quickly and easily, and perhaps realize a dream or two in the process while becoming financially secure.

But if I believe that one of the psyche doctors can assist you, I will recommend them; they are an extension of what I do: help you become the person you want to be or to achieve the dreams and goals of your life.

It comes down to the Macy-Gimbles conundrum in the book/movie "Miracle on 34th Street." Macy's didn't carry a particular toy a customer was looking for so Kris Kringle sent her to Gimble's store where they did have the toy. Instant camaraderie, friendship, and most of all, respect was borne between the competitors out of that single selfless suggestion.

This may be more of a business post than an inspiring one, however, it is in words of encouragement and support -- of YOU.

Listen to your head and heart. The majority of what you're learning at events is great stuff -- hold on to that. But if the pang of a virtual arrow is felt in your gut when the host disses another person or organization, do yourself a service and examine closer why that might have been. Process those findings, retaining the good, throwing out the bad.

The choice is yours: light the match that burns the bridge, or light the way to span greatness.

Dream On!
PeggyLee

“And I want this committee to understand that if we go down this road of putting people's hearts in play, and the only way you can have a good heart is, adopt my value system, we're doing a great disservice to the judiciary.” ~Ruth Bader Ginsburg



Want To Reprint this article? You may do so as long as you leave it intact and include this author information: 
Peggy Lee Hanson, personal transition guide and mentor, is expert at compassionately helping those suffering loss of any proportion, especially through unemployment. Using proven strategies and support, she teaches how to move quickly and easily through current or impending life-changing moments so that you can have the life you are meant -- and deserve -- to live. 
PeggyLee is a Speaker, Best-selling author on Amazon.com, Certified Dream Coach® & Group Leader®, Trained True Purpose Coach®, and CEO and Founder of MyDreamArchitect.com, a subsidiary of Personal Transition Guidance, LLC. Also, Peggy Lee is co-facilitator and co-owner of the Coaches Circle Mastermind groups and is a regular columnist for the online community of DreamUniversity.com. She is a member of the International Coach Federation and Toastmasters International.
Follow her at PeggyLeeHanson on Twitter and Facebook. You may also subscribe to her blog and newsletter.
7 Comments
Cynthia link
10/1/2011 07:56:25 am

Excellent post! It seems you and I share some things in common. I also work with people in transition, although my focus is different. I think it's a question of your world view. If you believe in abundance, it becomes natural to support and refer to others, if you believe in scarcity, there is a tendency to hold on tightly to whatever business you have. Being open and sharing resources with your clients is the most honest and, IMHO, most effective way to grow your business. I look forward to reading more of your posts and getting to know you better through the UBC Blog Boost Challenge.

Reply
Martha Giffen link
10/1/2011 12:48:19 pm

What rewarding work you are doing! As a fifty something who started a new career several years ago, I can relate!
I agree with your way of thinking. It's much better to join hands with your competition than to speak unkind words. It just makes you look small.
Your blog looks great! Happy to have the chance to network during the challenge.

Reply
PeggyLee link
10/2/2011 08:33:10 am

Hi Cynthia,
I'm so glad you stopped by! I absolutely loved how you equated the seller/host to their own abundance or scarcity issues in how they present other programs.
I too look forward in getting to know you better during this challenge!
Dream On!
PeggyLee

Reply
PeggyLee link
10/2/2011 08:51:26 am

Hey Martha,
I really appreciate you stopping by and following me on Networked Blogs! Awesome! I love this challenge and the people who are on this journey with me.
Also, I appreciate your kind comments.
See you in the Challenge!
Dream On!
PeggyLee

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